Automated Emergency Calls
The City of Vaudreuil-Dorion uses an automated calling system to rapidly reach the largest number of residents when an emergency occurs.
Are you registered?
If you have a landline at home, your number is likely already listed in the directory provided by the company that manages the automated call system. However, it is essential to report any change of address so that your contact information is updated.
If you only use a mobile phone, you must register with the Citizen Space to ensure that you can be reached in an emergency.
Some instructions
Call automation is a digital technology. It is not infallible. To ensure proper functioning, certain measures can be taken:
- Answer in your usual way (yes hello, hello, etc.) so that the system captures your voice.
- Stay online even if there is a short delay before the message starts.
- Press a key on the keypad to hear the message again if necessary.
If you are away, the message will be saved in your voicemail. Depending on the length of your greeting message, you may miss the start of communication. If you do not have voicemail, the system will try to reach you three times during the call campaign before quitting.
Stay informed in other ways!
In addition to its automated call centre, the City uses other means of informing the public during emergencies: its website, Facebook page, Twitter account and regional media.
