Water and Sewer Systems
The City of Vaudreuil-Dorion operates a filtration plant and several wells to provide drinking water to its citizens. It also manages wastewater treatment works in the sectors served by the municipal sewage system.
Drinking water is supplied by the filtration plant, which draws its raw water from the Ottawa River. The filtration plant also serves the neighbouring municipalities of Vaudreuil-sur-le-Lac and L’Île-Cadieux. Its capacity increased from 18,000 to 40,000 cubic metres of water per day after a second water intake was added and a plant upgrade and expansion project was carried out between 2012 and 2016.
The main process steps are as follows:
- Raw water intake
- Low-pressure pumping
- Ozonation pre-treatment
- Ozonation post-treatment and disinfection
- Adjustment of pH
- High-pressure pumping (distribution)
See the Vaudreuil-Dorion water course.
Dorion is supplied by two pumping stations with a total of seven wells. The groundwater undergoes the following processes: disinfection, softening (colour and corrosion inhibitor), distribution to consumers and storage in the water tower near Place Dumont.
The Domaine-en-Haut sector is fed by a well. This is the only sector with a permanent boil water advisory. As of June 26, 2019, the Hudson-Acres and Ritchie segments are connected to the distribution network of the filtration plant and are now part of the Vaudreuil system.
- the presentation of February 8, 2017, on the drinking water problem in Ritchie/Tree Farm and Hudson-Acres
- the Aqueduct project timetable for the Hudson-Acres/Tree Farm and Ritchie sectors, as at August 30, 2017
- the prensentation of December 20, 2018, regarding the drinking water system extension of Ritchie and Hudson-Acres sectors.
The Murphy sector gets its drinking water from the system in the municipality of Hudson, while the Haute-Rive Summerlea sector is supplied from Pointe-des-Cascades.
Boil Water advisories are aimed at protecting public health. They may be issued as a precaution, for example if there is a risk of contamination following repairs to a water main, or if tests on raw water (before treatment) show levels exceeding the guidelines. The municipality is then required by law to issue an advisory, even if the test results were for untreated water.
When water is boiled for a minute or more, all potentially harmful micro-organisms are killed.
If water is not fit for drinking even after boiling, a Do Not Use advisory will be issued and the City will take special measures to ensure that the public is informed.
How does the City inform citizens of a Boil Water advisory?
If the advisory targets a small area, such as a few streets affected by a broken water main, the Public Works Department will hang a notice on the door of each home. If a large part of the city is affected, various means are used to inform the public:
- An automated calling system can reach you by phone or text message. Please make sure you are signed up.
- An urgent message will be permanently displayed on the City's website.
- It will appear on the City's Facebook page and Twitter account.
- It will appear on the electronic billboards at roads entering the city.
- The media will also be informed.
What to do in the event of a Boil Water advisory
Until further notice, you must use bottled water or water that has boiled for at least one minute for the following:
- Drinking water or using it to mix drinks
- Preparing baby formula or baby food
- Washing and preparing foods eaten raw (fruit and vegetables)
- Preparing foods that do not require prolonged cooking (canned soup, desserts, etc.)
- Making ice cubes
- Brushing your teeth and rinsing your mouth
You may use unboiled tap water for the following:
- Washing dishes in hot water, but be sure to wipe them thoroughly dry
- Washing clothes and taking a shower or bath
- When bathing small children, make sure they do not swallow any bath water.
Schools, businesses, shops and institutions
Inform your clientele that the water is unfit for consumption. Shut off all drinking fountains and post notices in places where water remains available.
Read the pamphlet produced by the Ministère de la Santé et des Services sociaux to find out more about what to do in the event of a Boil Water advisory.
Each year—usually in April and May—the City flushes the water mains and inspects the fire hydrants. This work is done at night, between 10 p.m. and 6 a.m. To flush out sediment and mineral build-up, the valves are opened, allowing the flow of large quantities of water which are discharged through the fire hydrants. The flushing is done through predetermined routes that ensure optimum cleaning.
Because it is a large-scale operation, it can cause a slight drop in water pressure; it may also cause the water to be rust-coloured, which can lead to certain inconveniences such as stains on fabrics. Clothing and dishes should therefore be washed between 6 a.m. and 10 p.m. on weekdays or at any time on weekends. If your water looks rusty, turn on the cold water in your bathtub and let it run until it is clear.
The City of Vaudreuil-Dorion has its own wastewater treatment plant consisting of three units: liquid treatment, sludge processing and odour control. The plant has a capacity of 36,550 cubic metres per day and its main pumping station can handle 50,000 cubic metres per day.
- Low-pressure pump
- Pre-treatment (screening, grit removal)
- Biological treatment [SBR (Sequencing Batch Reactor, commissioned in 1998), MBBR (Moving Bed Biofilm Reactor, commissioned in 2017)]
- Ultraviolet disinfection
- Sediment and activated organic sludge pumping
- Sludge storage and mixing tank
- Sludge dewatering (conditioning, rotary drum thickeners, centrifuges)
- Sludge transportation and reclamation
- Foul air from the new facilities is sent to the BIOREM odour control system (ventilation of basins and rooms, air humidification, biofilter media, exhaust duct).
- The air in certain rooms is treated by activated-charcoal filter units.
A septic system, which consists of a tank and septic field located on your property, treats wastewater and releases it into the groundwater. The water is cleaned through natural decomposition processes.
The septic field has a limited lifespan that depends on the quantity of wastewater treated, soil type, and frequency of tank maintenance and pumping. Proper maintenance will prolong the system's service life.
The discharge and treatment of wastewater from isolated homes is governed by a 1981 provincial regulation which each municipality is responsible for enforcing. Pollution by septic systems is of course strictly prohibited. Any system that is outdated must be replaced. If your property has a septic system, be sure to empty the tank every two years. Keep your receipt and send a copy to the City as proof of maintenance.
If the grass over the septic field is very green or spongy, if there is an odour, if a grey or black liquid appears at the surface or if wastewater is not discharging well, it could mean your septic system is not working properly. A septic tank that has not had proper maintenance can cause serious problems: contamination of drinking water, sewage backups, impacts on your health and the environment, and decreased property value. The proper functioning of your septic system is your responsibility.
How to maximize the performance of your septic system
- Use biodegradable products
- Use phosphate-free soaps
- Conserve water
- Avoid compacting the soil
- Avoid saturating the ground with water
For information on this topic, contact the Permits and Inspections Division.
* The station is open for the 2021 summer season
A pumpout station is accessible 24/7 on the site of the wastewater treatment plant located at 2565 Paul-Gérin-Lajoie.
Vous êtes responsable d’un déversement accidentel de contaminant ou d’un rejet hors norme à un ouvrage d’assainissement (conduite d’égout, fossé ouvert, etc.)? Ce déversement est susceptible d’atteindre un ouvrage d’assainissement? Vous devez le signaler immédiatement au Service des eaux de la Ville de Vaudreuil-Dorion en remplissant le formulaire « déclaration de déversement accidentel » et en le transmettant par courriel ou par télécopieur au 450 424-8570.
Un signalement rapide permet de mettre en place des mesures adéquates d’intervention, de réduire les risques sur la santé et l’environnement, et de veiller à ce que la récupération des contaminants s’effectue dans le respect du règlement.
Règlement no 2008-47 sur l’assainissement des eaux de la Communauté métropolitaine de Montréal (CMM)
Article 14 - Déversements accidentels et mesures correctrices
- a) Quiconque est responsable d’un déversement accidentel d’un ou plusieurs contaminants identifiés à l’article 6 ou d’eaux usées non conformes aux normes du présent règlement et dont le déversement est susceptible d’atteindre ou atteint un ouvrage d’assainissement et est de nature à porter atteinte à la santé, à la sécurité publique, à l’environnement ou aux ouvrages d’assainissement doit déclarer immédiatement ce déversement au responsable de l’application du règlement de manière à ce que des mesures puissent être prises pour prévenir cette atteinte.
- b) La déclaration doit indiquer le lieu, la date et l’heure du déversement, la durée du déversement, le volume déversé, la nature et les caractéristiques des contaminants déversés, le nom de la personne signalant le déversement et son numéro de téléphone et les actions déjà prises ou en cours pour atténuer ou cesser le déversement. (informations demandées au formulaire)
- c) La déclaration doit être suivie dans les 15 jours d’une déclaration complémentaire établissant les causes du déversement ainsi que les mesures prises pour en éviter la répétition. (informations demandées au formulaire)