Citizen Portal

Stay connected to your City! Vaudreuil-Dorion’s citizen portal aims to provide its citizens with services focused on mobility and innovation, all from a single secure gateway.

Discover the different functionalities of the citizen portal.

Notices and notifications

Register for notices and notifications and stay in touch with the City of Vaudreuil-Dorion. This service allows you to receive notifications by email, SMS or push notifications issued by the City  for the following categories:

  • Emergencies and alerts

  • Important notices

  • Construction

  • By-laws

  • Safety

  • Activities and events

  • Parking

  • Public meetings

  • Snow removal

  • Jobs

  • Collections

You can choose the particular categories for which you wish to receive notifications.


Find all City events in your personal account. There's also a feature that allows you to add events to your smartphone calendar or Outlook calendar.


Participate in surveys to let us know your opinion on various topics.


The Requests module allows you to send comments to the municipal administration or to obtain information on specific topics. Several categories of requests are available: waste - citizen container, drinking water, wastewater, lighting, parks and green spaces, lawns, permits, regulations, roads and streets, signage, environmental grants, outdoor use of drinking water.

Within the platform, it is possible to see the requests that have been submitted around you in your vicinity and to follow up on your requests.

Status service

This module lets you know if the city's skating rinks and Harwood Nature Park's trails are passable.

Services will be added to the portal in the coming months, such as the digital citizen's card, event registration, access to library records, an automated emergency call system, online permit applications, tax billing, and more.

To access the services offered on the citizen portal, you must create a personal account either: 

  • Using the bciti+ (it is important to select the application bciti+ and not bciti in order to have the most recent version of this one) app available in the App Store or Google Play (select City of Vaudreuil-Dorion)
  • At

If you have any questions regarding how to use the application, please contact us by email.

Downloadable documents