Citizen Portal

Stay connected to your City! Vaudreuil-Dorion’s citizen portal aims to provide its citizens with services focused on mobility and innovation, all from a single secure gateway.

The citizen portal has different functionalities.

Register now! 

Digital Citizen Card

The City of Vaudreuil-Dorion is pleased to announce that the Digital Citizen Card is now available on the Citizen Portal. This new feature will allow residents to access their card and those of their family members from their mobile phones. It will also simplify the application and renewal process for Citizen Cards since people will be able to do it from their account instead of having to travel to a municipal building.

This module allows you to :

  • Link an existing card
  • Apply for a card
  • Apply for a card renewal
  • Manage the cards of all members of the same family

The citizen card is offered free of charge to all residents. It is required, among other things, for:

  • Registration for activities
  • Drop-in sports
  • Swimming lessons
  • Etc.

People who wish to do so will be able to continue using the printed version of their card, which can be obtained from two locations, either at the Municipal Library (51, rue Jeannotte) or the Recreation and Culture Department (3093, boulevard de la Gare, room B-230).

Apply for a citizen card

Link a citizen card

Add a member to your family (without an account on the citizen portal)

Add a member to your family (with an account on the citizen portal)

Notices and notifications

Register for notices and notifications and stay in touch with the City of Vaudreuil-Dorion. This service allows you to receive notifications by email, SMS or push notifications issued by the City  for the following categories:

  • Emergencies and alerts

  • Important notices

  • Construction

  • By-laws

  • Safety

  • Activities and events

  • Parking

  • Public meetings

  • Snow removal

  • Jobs

  • Collections

You can choose the particular categories for which you wish to receive notifications.

Calendar

Find all City events in your personal account. There's also a feature that allows you to add events to your smartphone calendar or Outlook calendar.

Surveys

Participate in surveys to let us know your opinion on various topics.

Requests

The Requests module allows you to send comments to the municipal administration or to obtain information on specific topics. Several categories of requests are available: waste - citizen container, drinking water, wastewater, lighting, parks and green spaces, lawns, permits, regulations, roads and streets, signage, environmental grants, outdoor use of drinking water.

Within the platform, it is possible to see the requests that have been submitted around you in your vicinity and to follow up on your requests.

Status service

This module lets you know if the city's skating rinks and Harwood Nature Park's trails are passable.

Create your account 

To access the services offered on the citizen portal, you must create a personal account either: 

  • Using the bciti+ (it is important to select the application bciti+ and not bciti in order to have the most recent version of this one) app available in the App Store or Google Play (select City of Vaudreuil-Dorion)
  • At vaudreuil-dorion.bciti.com

Information

If you have any questions regarding how to use the application, please contact us by email or at 450-455-3371, ext. 2209 (from Monday to Friday, 8:30 a.m. to 4:30 p.m.)

Downloadable documents